Feel free to contact us at any time regarding any website hosting or domain name questions you may have. We are a digital media company and are experts in all web related matters so feel free to ask.
(+61) 0426 998 755
PO Box 695, Coorparoo, 4151, Queensland, Australia
Phone, Text or Email Support
Call/text or email regarding any issues you maybe experiencing.
Call: 0426 998 755
For Australian Calling Code: +61
Frequently Asked Questions
Why are some Web Hosts cheaper?
Some hosts are able to provide cheaper services on less reliable, less secure equipment. Our hosting prices are determined from our carefully structured network of secure Australian-based web servers backed by competent support personnel.
When can I expect my new hosting account to be ready?
We set up new hosting accounts on the same day as ordering. Upon activation, we email you all the necessary information to ensure your initial webpage and email setup are trouble free. It can take up to 48 hours for your domain name to fully ‘point’ to our servers.
How often do you backup data on your servers?
Using the latest technology, we perform daily and weekly backups to ensure maximum protection of your data, website and email. There is no web server downtime during this process.
Do you have an anti spamming policy?
Yes. We treat all matters relating to spam and spamming extremely seriously. This is to ensure mail server stability and to prevent our servers from being blacklisted.
Can I transfer my existing site to your servers?
We offer a free website migration process which does not incur any additional fees. We handle the whole process.
Will I get quick responses to my requests?
We aim to respond to email requests as soon as we receive them, but usually within 2-4 hours.
What is the setup/ordering process?
Accounts are setup the same day of payment being received. We will assist you to upload your files and use your hosting account. Domain delegation can take up to 48 hours, subject to the time it takes for worldwide internet routers and registers to update.
Can you host international domain names (co.uk, .us, etc)?
Yes, we can. Our servers are flexible to host all varying types of domains from around the world.
Do you register domains?
We certainly do. We can register all top level (.com .net etc) and .au domains including all of the new TLDs such as .build, .xyz etc.
Which web server do I need?
Most often, Apache. Apache is the most common web server. It is Open Source. The vast majority of commonly-used web content management systems (like WordPress, Drupal, and Joomla) and other similar applications are written primarily with Apache in mind.
What is cloud hosting?
Cloud hosting is a type of web hosting where a Virtualized server (similar to those available in VPS hosting) is run on top of a variable pool of computing resources (a “cloud”). This allows you to scale up your available computing power as needed.
What is managed hosting?
Managed hosting takes a number of different forms, so it’s hard to make generalizations about it. For us it involves active support for your installed applications, security monitoring, automated backups, software upgrades, and server configuration tweaks.
About Australian Web Hosting
With over 20 years internet related experience Australian Web Hosting is owned and operated by dande1st.com, a micro communications company based in South-East Queensland. dande1st.com core business is website development, website hosting and associated SEO and social media communication. Previous work has been for both Australian and International customers. dande1st.com also designs and produces print related products.